Shipping & Returns

Shipping & Returns 

Registered Post 6.95

Express Shipping 9.95 

Delivery times 

Registered Post  2 - 10 Days Estimated

Express Post  - 2 - 5 Days Estimated

Delivery times 

Tracked Parcel Post  - 7 - 15 Days  Estimated

Further Details

These are estimated dates time and could change from season to season 
items are dispatched normally together but if a pre order is delayed we could ship separately if you have any questions on your delivery please contact us 
   

WHAT YOU CANNOT RETURN

Unfortunately, we are unable to accept certain items for return.

These include:

  • Items that have already been taken out of the packing and worn.
  • Items which lack their original packaging, including gift boxes and certificates of authenticity.
  • Items which have been customized or altered to meet customer specifications, like resizing or engraving with an outside jeweller.
  • Items which have been in the customer’s possession for more than thirty (30) days from the date the item was delivered.
  • Refunds for undelivered item can't be refunded until a period of time has past 21 days for domestic orders and 31 days for international this allows a full investigation for the items for item showing as delivered no refund will be given 

pieced items are non-refundable

If returning items for correction ship back once received we will refund the cost of postage 

 7-day Shipping items

In some cases items will be displayed with an Allow 7 days for shipping this item is out of stock in Perth but will be in stock in the workshop that ships worldwide so we ask to allow 7 days to transfer the item to shipping in Perth for despatch these items will then be sent express to make the timeframe to your delivery location as short as possible 
Please instruct us on how you would like your order shipped if you have an Allow 7 days for shipping item in your shipment this will delay the shipping of all of these items until all items are in stock 
If you need us to ship separately so the in-stocked item is not delayed please leave instructions in the comment box when placing your order. if no instructions are left we will ship all items when stocked within 7 days
 ABN 48149568317